information clerk - customer service
St John Ambulance • thunder bay, Canada
Role Description
Information Clerk – Customer Service
St. John Ambulance Thunder Bay Branch
Location: 518 Fort William Rd., Thunder Bay, ON P7B 2Z8 (On site)
Salary: $17.60 per hour / 35 hours per week (Seasonal full‑time, 08:30 to 16:30)
Start date: as early as 2026‑06‑22
Overview
Job details: work in an urban area, day shift, 1 year to less than 2 years of experience, education: college, CEGEP, or other non‑university certificate or diploma from a program of 1 year to 2 years.
Responsibilities
- Act as spokesperson for an organization
- Advise clients on advertising or sales promotion strategies
- Answer written and oral inquiries
- Assist in the preparation of brochures, reports, newsletters and other material
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Arrange for refunds a...