Information Technology Business Partner
Kawan Lama Group • West Jakarta, Indonesia
Role Description
We are seeking an experienced IT Business Partner to support and drive technology initiatives focused on Salesforce and B2B systems (e.g., partner portals, order management, and integration platforms). This role will act as a strategic bridge between business stakeholders and IT, ensuring that systems effectively support sales, distribution, and partner engagement processes.
Key Responsibilities
- Serve as the primary liaison between business teams (Sales, Marketing, Operations, Partners) and IT
- Understand business needs and translate them into scalable solutions within Salesforce and B2B platforms
- Manage and enhance CRM (Salesforce) and B2B systems such as partner portals, ordering platforms, or distributor systems
- Identify opportunities for process optimization, automation, and digital transformation
- Lead or support system implementations, upgrades, and integrations (ERP, CRM, APIs, m...