International Contact Center Officer Chinese English - #650
MatchaTalent • Pontianak, Indonesia
Role Description
This role requires the candidate to work in Indonesia (Remote/Work From Home).
Client Overview:
Our client is a global leader in outsourced omnichannel customer experience management, serving some of the world's most prestigious brands. As part of their continued expansion into the North American market, they are launching a high-priority bilingual project dedicated to serving Mandarin-speaking customers in the US and Canada.
This is a unique Founding Team opportunity. The client is currently hiring the very first wave of officers for this project, meaning successful candidates will have the chance to set the standard for service excellence and be part of the initial core group that defines the project’s success and culture within the Indonesian operational landscape.
Job Role:
The International Contact Center Officer is a critical bilingual role (Mandarin & English) designed to...