Investment Agent in Call Center
National Bank of Canada • montreal (administrative region), Canada
Role Description
Join National Bank as a Broker Investment Agent and assist clients in the world of stock trading through our tools. Deliver outstanding customer support while working from our call center or remotely.
In your role, you will answer client inquiries, help in using online trading tools, and ensure transactions proceed smoothly. Your skills will create meaningful connections and provide solutions tailored to client needs. Collaboration with a team of investment specialists is key, all while adhering to compliance and risk management protocols.
Key Responsibilities:
• Respond to customer inquiries about investments
• Customize electronic solutions to meet client needs
• Assist clients as they navigate trading platforms
• Transmit instructions for financial transactions
• Cultivate long-lasting relationships with clients
Requirements:
• College diploma (DEC) or equivalent background
• Experience in customer service and business development
• Fluency in both F...
In your role, you will answer client inquiries, help in using online trading tools, and ensure transactions proceed smoothly. Your skills will create meaningful connections and provide solutions tailored to client needs. Collaboration with a team of investment specialists is key, all while adhering to compliance and risk management protocols.
Key Responsibilities:
• Respond to customer inquiries about investments
• Customize electronic solutions to meet client needs
• Assist clients as they navigate trading platforms
• Transmit instructions for financial transactions
• Cultivate long-lasting relationships with clients
Requirements:
• College diploma (DEC) or equivalent background
• Experience in customer service and business development
• Fluency in both F...