Invoice-to-Cash (I2C) Manager

What We'll Bring:

The Invoice-to-Cash (I2C) Manager is responsible for leading the end-to-end order-to-cash cycle, including billing, cash application, collections, dispute resolution, and credit management. This role ensures timely and accurate invoicing, optimized cash flow, minimized bad debt exposure, and strong cross-functional alignment with Sales, Operations, and Customer Success.
The I2C Manager drives process improvements, automation initiatives, KPI performance (DSO, aging), and compliance while maintaining a strong customer experience focus.

What You'll Bring:

Key Responsibilities

1. Operational Leadership

Oversee billing, cash application, collections, and dispute management teams.

Ensure accurate and timely invoice generation in compliance with contractual terms.

Monitor daily cash posting and unapplied cash resolution.

Drive collections strategy to reduce DSO and improve aging buckets.

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