IT Application Support Specialist – 2nd Level Support 100% (f/m/d)

At Julius Baer, we celebrate and value the individual qualities you bring, enabling you to be impactful, to be entrepreneurial, to be empowered, and to create value beyond wealth. Let’s shape the future of wealth management together.

We are seeking a dedicated professional to ensure the smooth operation of our core banking applications, providing 2nd-level support by managing incidents, changes, and releases within defined SLAs. In this role, you will coordinate closely with IT teams, business stakeholders, and 3rd-level support, while driving automation, maintaining system documentation, and participating in on-call and weekend deployment activities.

YOUR CHALLENGE

Ensure the smooth operation of core banking applications, focusing on application management (2nd-level support)

Process incident tickets generated by monitoring systems and the local service desk within agreed SLAs

Coordinate and communicate eff...