IT Asset Management (ITAM) Analyst – Mobility & IT Asset Operations (North America)
Schneider Electric • Monterrey, Mexico
Role Description
The ITAM Analyst – Mobility & Asset Operations is an operational, governance-focused role supporting the lifecycle management of corporate mobile devices and end-user IT assets across North America. This position reports to the ITAM Sourcing & Asset Manager and handles day-to-day execution, request processing, policy enforcement, exception handling, and stakeholder communication. The role partners closely with IT, HR, Finance, Procurement, vendors, and business leaders to ensure Schneider Electric policies are consistently applied while maintaining a strong customer experience. The ideal candidate is detail-oriented, comfortable working in policy-driven environments, and able to communicate confidently with stakeholders at all levels. Key Responsibilities Mobility & End-User Asset Operations Manage the end-to-end operational lifecycle of corporate mobile devices and related assets, including phones, hotspots, tablets, peripherals, and accessories. Review, validate, and process device r...