IT Business Analyst (Santiago)

Operational Analyst Tasks

• Manage business engagement with key stakeholders for your assigned branches, both on new initiatives/processes, and feedback on the IT support model delivery
• Be the main escalation point for the assigned IO branches for EUS processes and new engagement requirements
• Maintain regular stakeholder meetings with local business leaders and the country IT manager for your assigned branches
• Proactively work to understand the various business areas and identify potential IT improvements within the EUS support model
• Provide ad-hoc IO IT project support as required, including UAT, Office Moves
• Provide deep dive analysis and reporting as required
• Provide advanced IT support onsite as required at various IO locations
• Provide technical/process training to the IO business as required
• Be familiar with and support GMF Policies & Standards
• Provide support on central processes wi...