IT Infrastructure Monitoring & Event Management Lead - ServiceNow Event Management (Senior Tech[...]
City of Toronto • toronto, Canada
Role Description
Job Title:
IT Infrastructure Monitoring & Event Management Lead - ServiceNow Event Management (Senior Technical Support Specialist 1)
Reports To:
Manager, IT Service & Asset Management
Location:
Don Mills Road and Eglinton Avenue East, Toronto
Employment Type:
Full-Time, (Hybrid) - Minimum 3 days per week in office
Salary:
$113,683 to $155,216
IT Infrastructure Monitoring & Event Management Lead – ServiceNow Event Management (Senior Technical Support Specialist 1) will be responsible for leading the City’s IT infrastructure monitoring & event management service line, leveraging ServiceNow as the City’s enterprise platform for monitoring & event management. Reporting to the Manager, IT Service and Asset Management, this role is both strategic and hands‑on, leading the operational team responsible for end‑to‑end monitoring of IT infrastructure components, system performance, and application availabi...
IT Infrastructure Monitoring & Event Management Lead - ServiceNow Event Management (Senior Technical Support Specialist 1)
Reports To:
Manager, IT Service & Asset Management
Location:
Don Mills Road and Eglinton Avenue East, Toronto
Employment Type:
Full-Time, (Hybrid) - Minimum 3 days per week in office
Salary:
$113,683 to $155,216
IT Infrastructure Monitoring & Event Management Lead – ServiceNow Event Management (Senior Technical Support Specialist 1) will be responsible for leading the City’s IT infrastructure monitoring & event management service line, leveraging ServiceNow as the City’s enterprise platform for monitoring & event management. Reporting to the Manager, IT Service and Asset Management, this role is both strategic and hands‑on, leading the operational team responsible for end‑to‑end monitoring of IT infrastructure components, system performance, and application availabi...