It Senior Support Center Agent (Mexico)

QUESTIONNAIRE-6-9fa8b1dc583c*************e************Serving the needs of all families with young children, **Carter's Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter's, OshKosh B'gosh, Skip*Hop and Little Planet brands.Meaningful work, constant learning, genuine people, and a community guided by core values that promote inclusion and innovation is in everything we do.There are many reasons to build your career at Carter's.
**Project & Initiative Delivery**:10%- Maintain working knowledge of IT project initiatives to ensure IT Support Center readiness for supporting project rollout timelines**Operations, Support & Service Delivery**: 80%- Serves as the Subject Matter Expert for multiple technical platforms within the scope of the IT Support Center- Mentors and trains IT Support Center personnel; Constantly analyze incident data to identify IT Support Center training opportunities and efficiencies- Collaborates w...