IT Service Management ServiceNow - 2794
Xideral • ciudad de méxico, Mexico
Role Description
IT Service Management ServiceNow / ITOM / ITAM Implementation Specialist - SME
Seeking Experienced ServiceNow ITSM / ITOM / ITAM Implementation Specialists – SME for Exciting Projects in Monterrey, Saltillo, and Mexico City
We are looking for skilled ServiceNow ITSM / ITOM / ITAM Implementation Specialists – SME with a minimum of 8 years of experience to join a dynamic team within a leading global organization. This role involves supporting enterprise ServiceNow implementations, validating configurations, ensuring quality standards, and providing expert guidance across multiple ServiceNow modules with a focus on operational excellence and continuous improvement.
Key Responsibilities
- Act as Subject Matter Expert across ITSM, ITOM, ITAM (SAM/HAM), and EA modules.
- Provide best practice guidance to design and implementation teams.
- Review and validate configurations against approved functional designs.
- Ensure adhere...