IT Support Analyst - ERP & General Support
Nature's Fare Markets • Surrey, Canada
Role Description
Good People, Good Food. Do you love healthy, organic products? Want to work in a fun environment that helps you grow and thrive? Come to work at Nature's Fare Markets.
IT Support Analyst - ERP & General Support The Opportunity: As a key member of our Business Applications team, you will be our go-to person when it comes to our IT support.
As our ERP & General support specialist - you will be the primary first responder to helpdesk & ERP support requests, including triaging, prioritizing, and tracking each request through Nature’s Fare incident tracking system, Jira.
This position is part of a small, collaborative team that works closely together on support-related tasks and projects.
The volume of support requests is generally low to moderate, so other duties for the support analyst will include.
You will perform: ERP Support Provide technical support and assistance to end-users experiencing iss...