IT Support Engineer (M365 & Azure)

We are seeking a IT Support Engineer for our client, a top service provider renowned for trading and refurbishing used technology, such as cellphones and laptops. This company is dedicated to assisting manufacturers with sustainable practices and plays a significant role in reducing new tech expenses on a global scale.

Key Responsibilities

• To provide operational support across Alchemy’s estate of devices, network infrastructure,

and end user computing related cloud services including health checks and reporting.

• Diagnose and resolve faults in physical and cloud-based services and infrastructure supported

by the Technical Operations team

• Take ownership of configuring and maintaining Alchemy’s Physical and virtual network

infrastructure, including LAN, WAN and Telephony

• Maintain the Security integrity of the Technical Operations service portfolio including

patching, automated vulnerabi...