IT Support Level 1-2

Hello,
I'm Robin, recruitment and business development consultant at FED IT, a recruitment agency specializing in IT professions.
I work on two types of recruitment: temporary and permanent.
All our consultants are IT experts who speak your language and work in your environment. We cover the IT, development, business intelligence and infrastructure professions.

Mission
As an IT Support Technician, you will provide proactive technical assistance to internal users and ensure the stability and performance of IT environments.
You will be involved in managing end‑user equipment, maintaining network infrastructure and optimizing IT tools to support operational continuity. Occasional availability outside regular working hours may be required for maintenance or urgent situations.
Key Responsibilities
User Support & Maintenance
Provide level 1 and 2 technical support to users.
Diagnose and resolve hardware, software and ne...