IT Support Specialist at BluEarth
BluEarth Renewables • calgary, Canada
Role Description
Elevate your IT skills as an IT Support Specialist with BluEarth. This role offers a blend of Tier 1 and Tier 2 support in a Microsoft 365 environment.
As an IT Support Specialist at BluEarth, you will handle internal IT service requests while acting as an escalation point for unresolved issues. Your expertise will ensure smooth onboarding and offboarding processes, alongside administering Microsoft 365 services like Exchange and SharePoint. This role requires a strong focus on customer satisfaction and security integrity.
Key Responsibilities:
• Provide co-managed Tier 1 and Tier 2 IT support
• Resolve internal service requests promptly and effectively
• Oversee onboarding/offboarding of employees
• Administer Microsoft 365 applications and related services
• Maintain security and documentation for IT procedures
Requirements:
• 5+ years in Microsoft 365 administration
• Experience with MDM and SharePoint<...
As an IT Support Specialist at BluEarth, you will handle internal IT service requests while acting as an escalation point for unresolved issues. Your expertise will ensure smooth onboarding and offboarding processes, alongside administering Microsoft 365 services like Exchange and SharePoint. This role requires a strong focus on customer satisfaction and security integrity.
Key Responsibilities:
• Provide co-managed Tier 1 and Tier 2 IT support
• Resolve internal service requests promptly and effectively
• Oversee onboarding/offboarding of employees
• Administer Microsoft 365 applications and related services
• Maintain security and documentation for IT procedures
Requirements:
• 5+ years in Microsoft 365 administration
• Experience with MDM and SharePoint<...