IT Support Specialist L3 for Air Inuit
Air Inuit • dorval, Canada
Role Description
Join Air Inuit as an IT Support Specialist L3, ensuring seamless technological operations. Enhance user experiences through expert support and process improvement in Nunavik.
This role demands a minimum of 6-9 years of IT helpdesk experience, focusing on technical assistance and server management. You'll collaborate with diverse stakeholders, document processes, and improve user practices. As a technical expert, your influence will drive the development of effective working methods and procedures.
Key Responsibilities:
• Deliver exceptional technical support to staff
• Participate in infrastructure upgrade projects
• Draft comprehensive procedures and documentation
• Solve intricate IT problems efficiently
• Act as a go-to resource for the team
Requirements:
• 6-9 years of relevant technical experience
• In-depth knowledge of MS Windows and MS Office
• Familiarity with Microsoft Active Directory and Group Policy
• Excellent communication skills
• ...
This role demands a minimum of 6-9 years of IT helpdesk experience, focusing on technical assistance and server management. You'll collaborate with diverse stakeholders, document processes, and improve user practices. As a technical expert, your influence will drive the development of effective working methods and procedures.
Key Responsibilities:
• Deliver exceptional technical support to staff
• Participate in infrastructure upgrade projects
• Draft comprehensive procedures and documentation
• Solve intricate IT problems efficiently
• Act as a go-to resource for the team
Requirements:
• 6-9 years of relevant technical experience
• In-depth knowledge of MS Windows and MS Office
• Familiarity with Microsoft Active Directory and Group Policy
• Excellent communication skills
• ...