IT Support Specialist
R&R It Consulting Negocios Integrales • Mexico, Mexico
Role Description
IT Support Specialist
Are you passionate about technology and looking to grow in a dynamic, startup-like environment? We are looking for an IT Support Specialist to ensure the efficient operation of our IT infrastructure and provide high-quality support to end users.
Key Responsibilities
- Provide technical support to end users (PCs, laptops, peripherals)
- Manage user accounts (creation, termination, access control)
- Maintain and troubleshoot network connectivity (LAN/WAN, WiFi, Firewall)
- Oversee IT equipment lifecycle (inventory, procurement, vendor coordination)
- Support and maintain video conferencing (VC) and AV systems in meeting rooms
- Coordinate structured cabling and IT infrastructure setups
- Maintain IT documentation (inventory, diagrams, technical records)
- Troubleshoot hardware, software, and connectivity issues
Requirements
- 12 years of experi...