ITAM CMDB Senior Analyst

The Configuration Manager is a senior subject matter expert who will be responsible for the design, implementation, and continuous improvement of the IT Configuration Management practice. The successful candidate is a highly experienced practitioner who will directly contribute to and execute data quality and lifecycle policies, partner with enterprise-wide stakeholders, and mitigate data risk with CMDB governance & control standards. The successful candidate has specialized experience with the ServiceNow platform and its data model and can effectively communicate a long-term vision for Configuration Management and CMDB.

Responsibilities

• Design, implement, and execute the Configuration Management process, policies/standards, and risk control.
• Conduct data quality and gap analysis, utilize industry best practices, and implement improvement initiatives.
• Define and plan the discovery, ingestion, and reconciliation of Configuration Items (C...