Jasper Alberta Marmot Basin Guest Services Coordinator
The Fairmont Jasper Park Lodge • municipality of jasper, Canada
Role Description
Position Details
Anticipated Start Date: ASAP
Employer/Company Name: Marmot Basin
Number of Positions Available: 1
Position Type(s): Full‑Time
Position Duration: Seasonal (early November to early May)
Staff Accommodation: Yes (subject to availability)
Wage Range: TBD (Hourly)
Job Overview
The Guest Services Coordinator serves as a key team lead within the Guest Services department. This role supports the daily operation of ticket sales, guest relations, and front‑line team coordination. Acting as a liaison between agents and leadership, the Coordinator oversees the performance of the Guest Services team and steps into a supervisory role when the Manager or Supervisor is off duty. The Coordinator is expected to demonstrate in-depth knowledge of all Guest Services procedures and systems (especially RTP), and be capable of resolving guest concerns, supporting team members, and ensuring operational consistenc...