Jefe/a de Recepción y Habitaciones - Importante Hotel

Job Overview

We are seeking a Jefe/a de Recepción y Habitaciones for an important hotel located in Vitacura, Reg. Metropolitana. The candidate will lead reception and support rooms, ensuring high service standards and guest satisfaction.

Responsibilities

• Supervise daily operation of reception and support rooms management
• Ensure compliance with service standards and internal procedures
• Oversee check‑in, check‑out and guest services
• Control billing, monthly closings and administrative processes
• Manage operational requests, complaints and situations
• Coordinate communication between hotel departments
• Supervise room and common area presentation
• Train and monitor team performance
• Identify opportunities for operational and guest experience improvements

Benefits

• Dynamic work environment with high standards
• Meal provision during shifts...