job for Customer Relationship Manager (CRM), reputed automobile industry, Mumbai location, 3 LPA

JOB DETAILS

Key Responsibilities:


Address customer inquiries and resolve issues promptly.



Coordinate with service and sales teams to meet customer needs.



Maintain customer databases and track feedback.



Implement customer retention strategies.



Qualifications:



Bachelor's degree in Business or related field.



Strong interpersonal and communication skills.



Experience with CRM software is a plus.
FUNCTIONAL AREA
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