Join R3 Continuum as Care Navigator
R3 Continuum LLC • grand rapids, Canada
Role Description
Transform your professional journey at R3 Continuum as a Care Navigator. This role combines client service and operational coordination within our supportive team structure, offering flexible hours.
As a Care Navigator, you will be responsible for managing cases, coordinating client appointments, and ensuring compliance with billing practices. Your role includes engaging with both clients and consultants to improve service quality and streamline operations.
Key Responsibilities:
• Triaging cases efficiently to ensure timely consultant engagement
• Recording case details accurately in management systems
• Overseeing incoming documentation and billing processes
• Responding promptly to telehealth and service inquiries
• Conducting follow-up on client satisfaction
Requirements:
• Bachelor’s degree or equivalent experience in a call center
• Prior work with mental health coordination needed
• Strong organizational and interpersonal skills
• Capacity for ...
As a Care Navigator, you will be responsible for managing cases, coordinating client appointments, and ensuring compliance with billing practices. Your role includes engaging with both clients and consultants to improve service quality and streamline operations.
Key Responsibilities:
• Triaging cases efficiently to ensure timely consultant engagement
• Recording case details accurately in management systems
• Overseeing incoming documentation and billing processes
• Responding promptly to telehealth and service inquiries
• Conducting follow-up on client satisfaction
Requirements:
• Bachelor’s degree or equivalent experience in a call center
• Prior work with mental health coordination needed
• Strong organizational and interpersonal skills
• Capacity for ...