Junior Estimator and CSR Role
Mobile Auto Solutions, LLC • ottawa, Canada
Role Description
Shape the future of customer service in automotive repair as a Junior Estimator/CSR at Assured Automotive. Focus on delivering high-quality service and managing insurance relationships seamlessly.
Assured Automotive invites you to become a Junior Estimator/Customer Service Representative dedicated to customer satisfaction and operational excellence. Your duties will involve facilitating communications, preparing repair orders, and using your knowledge to improve customer experiences. Commitment to quality and enthusiasm are essential for this role.
Key Responsibilities:
• Implement the WOW (Wow Operating Way) plan effectively
• Provide outstanding service via phone, email, and in-person interactions
• Schedule repair appointments efficiently
• Process insurance assignments in a timely manner
• Write accurate vehicle damage estimates
Requirements:
• High School Diploma necessary
• Minimum of 1 year in customer service, preferably in automotive
• Strong c...
Assured Automotive invites you to become a Junior Estimator/Customer Service Representative dedicated to customer satisfaction and operational excellence. Your duties will involve facilitating communications, preparing repair orders, and using your knowledge to improve customer experiences. Commitment to quality and enthusiasm are essential for this role.
Key Responsibilities:
• Implement the WOW (Wow Operating Way) plan effectively
• Provide outstanding service via phone, email, and in-person interactions
• Schedule repair appointments efficiently
• Process insurance assignments in a timely manner
• Write accurate vehicle damage estimates
Requirements:
• High School Diploma necessary
• Minimum of 1 year in customer service, preferably in automotive
• Strong c...