Junior Hardware Technician (Montreal)

Responsibilities

• Ensure that all QC tests are conducted according to approved GHS QC procedures and that all QC requests are delivered on, or before the requested stakeholder due date


• Keep all GHS QC procedures up to date to reflect the latest hardware technical improvements


• Aim for continuous improvement of our hardware provisioning and testing services


• Ensure that all field returned hardware is promptly and properly analyzed according to approved GHS RCA procedures and with all defects and issues properly documented in Wrike


• Ensure that all field returned hardware is promptly and properly returned to the manufacturer following the RCA process, as per approved GHS


• RMA procedures and provide continuous updates via Wrike


• Communicate with external vendors and suppliers as per the approved RCA and RMA GHS procedures


• Assist in the development, implementat...