Key Account Manager in Colchester
Insight Global • calgary, Canada
Role Description
Drive customer success as a Key Account Manager with Insight Global in Colchester, UK. Oversee a dedicated team while enhancing client retention and account growth in a hybrid role.
This permanent position requires leading 4-5 Client Success Managers to maximize customer value. The role is essential for revenue expansion by identifying upsell opportunities within existing accounts. The ideal candidate should possess a strong blend of leadership skills and hands-on account management experience, particularly in SaaS or technology-driven sectors.
Key Responsibilities:
• Lead and mentor a team of Client Success Managers
• Oversee key account management and renewals
• Identify upsell opportunities to drive revenue growth
• Ensure customer retention and satisfaction
• Analyze account performance and develop strategies for improvement
Requirements:
• 3-5+ years in Client Success or Account Management
• Experienc...
This permanent position requires leading 4-5 Client Success Managers to maximize customer value. The role is essential for revenue expansion by identifying upsell opportunities within existing accounts. The ideal candidate should possess a strong blend of leadership skills and hands-on account management experience, particularly in SaaS or technology-driven sectors.
Key Responsibilities:
• Lead and mentor a team of Client Success Managers
• Oversee key account management and renewals
• Identify upsell opportunities to drive revenue growth
• Ensure customer retention and satisfaction
• Analyze account performance and develop strategies for improvement
Requirements:
• 3-5+ years in Client Success or Account Management
• Experienc...