Key Holder - Carrefour Laval

Key Holder - Carrefour Laval (onsite)

Reporting to the Store Manager, the Key Holder strategically manages and promotes sales culture within a Retail environment to achieve or exceed sales, KPIs, and profitability goals through short‑ and long‑term planning and expense control. They guarantee consistently high customer experience within the Store per Psycho Bunny’s core values and service standards.

Your Daily Adventures

• Build a delighted and loyal customer base through engagement, conversion and capturing customer phone and e‑mail.
• Assist with recruitment, training, development and succession of high‑performing, results‑driven Team Members.
• Understand and maintain own Product Knowledge and support Store Team Members’ knowledge to communicate it to customers.
• Accountable for payroll control and service‑driven scheduling to maintain a highly profitable location while maintaining the highest service levels to customers...