LatAm Customer Care Manager — Lead & Elevate CX

Join Novibet as a Customer Care Manager in Valle de Chalco Solidaridad! In this pivotal role, you will lead support teams to ensure exceptional customer satisfaction and operational efficiency.

You will analyze feedback, foster team performance, and design strategies to continuously enhance customer service processes. The ideal candidate has 3+ years of experience in customer management, is bilingual in English and Spanish, and possesses strong leadership skills.