Lead Guest Experience Specialist - Vancouver (Seasonal Full Time until October)
The Armstrong Collective • vancouver, Canada
Role Description
Lead Guest Experience Specialist - Vancouver (Seasonal Full Time until October)
Armstrong Collective is the parent company of Rocky Mountaineer (RM) and Canyon Spirit, unforgettable rail experiences in Western Canada and the American Southwest. We have grown to become the largest privately‑owned luxury rail company in the world, having welcomed over 2.4 million guests onboard.
Purpose
Lead Guest Experience Specialists (LGES) play a crucial role in ensuring the smooth operation of our Stations and Guest Centres by providing leadership and support to our teams on a daily basis. LGES are the go‑to person when issues arise and help team members overcome challenges to deliver life‑changing experiences to our guests. LGES also support the Guest Experience Managers with various administrative duties.
Schedule
Candidates must have consistent availability from early July through mid‑October. Shifts are scheduled within the followin...