Lead Service Engineer at DePuy Synthes
Johnson & Johnson MedTech • toronto, Canada
Role Description
Elevate your career with DePuy Synthes as a Lead Service Engineer in Toronto, Ontario. This role combines strategic service leadership with robust workforce planning to deliver exceptional support for medical device operations.
As a Lead Service Engineer, you will drive national service strategies aligned with business growth goals. Your expertise in operational governance and quality systems will be essential to mitigate risks and ensure regulatory compliance. You will spearhead the development of Field Service Engineers while overseeing capacity planning, resource allocation, and customer engagement.
Key Responsibilities:
• Define national technical service strategies supporting growth
• Lead and develop a team of Field Service Engineers
• Manage service budgets while ensuring operational efficiency
• Ensure compliance with quality systems and regulations
• Conduct strategic customer visits for service excellence
Requirements:
• Bachelor's degree or similar...
As a Lead Service Engineer, you will drive national service strategies aligned with business growth goals. Your expertise in operational governance and quality systems will be essential to mitigate risks and ensure regulatory compliance. You will spearhead the development of Field Service Engineers while overseeing capacity planning, resource allocation, and customer engagement.
Key Responsibilities:
• Define national technical service strategies supporting growth
• Lead and develop a team of Field Service Engineers
• Manage service budgets while ensuring operational efficiency
• Ensure compliance with quality systems and regulations
• Conduct strategic customer visits for service excellence
Requirements:
• Bachelor's degree or similar...