Lead Service Operations Planning at Finning
Finning • edmonton, Canada
Role Description
Join Finning as a Service and Operations Planning Lead, focusing on data analytics, reporting, and labor strategy development. Your expertise will drive critical insights to optimize workforce planning and enhance operational performance.
In this senior role, you'll leverage over five years of service operations experience to develop and maintain metrics, manage data-driven tools, and present actionable insights. Collaborate with multiple internal teams to drive risk analysis and business decisions while ensuring high accuracy in headcount reporting and performance targets.
Key Responsibilities:
• Develop end-to-end data analytics and reports
• Analyze and interpret data for accurate forecasting
• Prepare specialized formal and informal reports
• Manage monthly/quarterly KPI publication tools
• Collaborate with teams to support business analysis
Requirements:
• 5+ years of experience in Service Operations
...
In this senior role, you'll leverage over five years of service operations experience to develop and maintain metrics, manage data-driven tools, and present actionable insights. Collaborate with multiple internal teams to drive risk analysis and business decisions while ensuring high accuracy in headcount reporting and performance targets.
Key Responsibilities:
• Develop end-to-end data analytics and reports
• Analyze and interpret data for accurate forecasting
• Prepare specialized formal and informal reports
• Manage monthly/quarterly KPI publication tools
• Collaborate with teams to support business analysis
Requirements:
• 5+ years of experience in Service Operations
...