Learning & Development Curriculum Designer
The Toronto-Dominion Bank (Canada) • markham, Canada
Role Description
Description
The Operations Performance & Workforce Management (OPWFM) team is part of the Operational Excellence and Capabilities pillar in Business Banking Operations. The Performance & Workforce Management team is responsible for colleague hiring, onboarding, training, and capability development, reporting, workforce management and performance testing supporting BB Operations.
We are committed to meeting the high expectations and complex needs of our customers, our partners across the Bank, while supporting our colleagues in the quest to be Better Business Bankers.
Responsibilities
- Assess and demonstrate polished and professional delivery skills to enrich learner experience and engagement in alignment with overall Learning and Development strategy.
- Participate in and contribute to project scoping and planning, setting the standards for the learner experience that will enable learning objectives to be sa...