Legal Intake Specialist
Bush and Bush Law Group • perímetro urbano barranquilla, Colombia
Role Description
Join Our Team as a Legal Intake Specialist at Bush & Bush Law Group!
Bush & Bush Law Group is a leading personal injury law firm dedicated to fighting for the rights of our clients. We are seeking a dedicated and compassionate Legal Intake Specialist (English/Spanish - Bilingual) to be the first point of contact for potential clients. This role plays a critical part in providing excellent customer service and ensuring that potential cases are effectively evaluated and processed.
Key Responsibilities:
- Inbound Call Management:
- Professionally handle incoming calls from clients involved in auto accidents
- Gather essential information regarding the accident and potential legal representation needs
- Demonstrate empathy and understanding while maintaining a high level of professionalism
- Client Interaction:
- Communicate effectively with clients to explain legal processes and procedures
- ...