Líder de QA - Servicios, KPIs y Mejora Continua

• Proven experience in a QA leadership or managerial role, with accountability for service delivery, team performance, and results.
• Solid knowledge of software quality assurance practices, including manual and automated testing, process maturity, and continuous improvement frameworks.
• Experience managing QA services under SLA‑driven models, with strong operational control and stakeholder reporting.
• Demonstrated ability to lead, coach, and develop teams, including performance management and career development.
• Strong analytical and data‑driven mindset, with experience defining and interpreting QA KPIs and metrics.
• Business‑oriented perspective, with experience supporting commercial initiatives, service models, and financial sustainability.
• Excellent communication, leadership, and influencing skills, capable of engaging technical teams, clients, and executive stakeholders.

Responsibilities