LM051: Retail Service Agent
FedEx Express México • chetumal, Mexico
Role Description
Posting ID: LM051 – Retail Service Agent (Open) – Full time – Calle Palermo #486 20 Noviembre 77038 Chetumal, ROO Mexico
Job Overview
Responsible for completing administrative tasks and coordinating front-line operations, with a majority of time spent on office‑based activities.
Responsibilities
- Advise and offer products and services to customers to achieve sales objectives and develop frequent customers and credit.
- Perform a variety of over-the-counter customer service, administrative and clerical duties requiring direct and indirect customer interface.
- Assist customers by tracing packages, answering questions regarding FedEx products and services, and providing over-the-counter and phone service.
- Check packages to ensure proper labeling, legality of content including weight and size, proper wrapping, insurance values, special requirements for hazardous material shipment, and compliance with customs documentation re...