LM051: Retail Service Agent

Job Details

Title: Retail Service Agent (LM051)
Type: Full time
Location: Jose Lopez Portillo s/n San Francisco Coacalco 55710 Coacalco de Berriozábal, MEX Mexico

Responsibilities

Involves the completion of administrative tasks and coordination relating to the front‑line operation which may include data entry, ramp activities, sort activities, trace activities, despatch activities and local customer service. While operational tasks may be part of these roles, the majority of time is spent on office‑based activities.

• Perform a variety of over‑the‑counter customer service, administrative and clerical duties requiring direct and indirect customer interface.
• Assist customers by tracing packages, answering questions regarding FedEx products and services, and providing over‑the‑counter and telephone service.
• Check packages to ensure proper labeling, legality of content including weight and size, proper wrapping, insurance val...