Logistics Customer Success Lead

Job Title: Logistics Customer Success Manager

Industry: Transport and storage

Location: Dollard-Des-Ormeaux

Responsibilities

• Manage new accounts and expand our presence in the small package and part batch market.
• Develop relationships with decision‑makers and show them how a 3PL offers real added value.
• Coordinate shipments from A to Z, from booking to negotiation, including tracking, mainly for partial loadings.
• Support the international logistics team with maritime and air shipments.

Qualifications

• 2‑3 years logistics experience in the transport or brokerage industry.
• Experience in cross‑border sales of LTL and FTL solutions.
• Familiarity with class and discount pricing structures.
• Self‑managed and able to meet position requirements with minimal supervision.
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