Longueuil HR Shared Services Analyst
Prattwhitney • longueuil, Canada
Role Description
Join RTX as an HR Shared Services Analyst in Longueuil, Quebec, where you will drive operational efficiency and enhance the employee experience through customer-focused support and engagement.
In this full-time role, you will serve as a pivotal point of contact for HR inquiries, ensuring fast and empathetic resolution. With a minimum of 1 to 3 years in customer service, you will leverage systems like Workday and ServiceNow to interpret policies, analyze trends, and recommend improvements toward HR service excellence.
Key Responsibilities:
• Deliver exceptional customer service via multiple communication channels
• Advocate for service culture and employee engagement
• Identify trends and provide actionable recommendations
• Document and manage complex HR inquiries effectively
• Collaborate with teams to enhance service offerings
Requirements:
• 1 to 3 years customer service or operational experience
• Stro...
In this full-time role, you will serve as a pivotal point of contact for HR inquiries, ensuring fast and empathetic resolution. With a minimum of 1 to 3 years in customer service, you will leverage systems like Workday and ServiceNow to interpret policies, analyze trends, and recommend improvements toward HR service excellence.
Key Responsibilities:
• Deliver exceptional customer service via multiple communication channels
• Advocate for service culture and employee engagement
• Identify trends and provide actionable recommendations
• Document and manage complex HR inquiries effectively
• Collaborate with teams to enhance service offerings
Requirements:
• 1 to 3 years customer service or operational experience
• Stro...