Luxury Retail Experience Lead (Multi-Brand)

Chanel, Inc. • monterrey, Mexico

Location monterrey, nuevo león
Job Type Full-time
Posted June 04, 2026

Role Description

Title: Retail Experience Manager (CHANEL & Distributed Brands)Department: ComercialReports locally to: National Retail Experience ManagerObjectives: Lead the sales strategy and execution across multiple points of sale, with a strong focus on driving sell-out performance and enhancing the customer experience. Ensure optimal resource allocation, manage negotiations with clients and distributors, and oversee the implementation of commercial and marketing initiatives to support long-term sustainable growth.Key responsibilities:Team Leadership and Management:Recruit, evaluate, and develop high-performing teams, including Supervisors and Beauty Advisors (BAs), with the support of Human Resources.Monitor commission calculations, product launches, and reimbursements.Foster professional growth through coaching, mentoring, and personalized development plans.Coordinate and motivate retail teams, including Counter Managers, Fragrance Specialists, and Beauty Advisors, across assigned brands (CHANEL...

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