Managed Services, Service Delivery Manager (Bilingual FR/EN)
PwC Canada • clarke city, Canada
Role Description
Job Overview
At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.
As a SAP consulting generalist at PwC, you will focus on providing consulting services across various SAP applications to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of SAP applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives.
Responsibilities
- Ensure day‑to‑day service delivery meets or exceeds customer expectations and SLAs, including active management of...