Management Trainee
Spade Recruiting • calgary, Canada
Role Description
We’re looking for someone who genuinely enjoys helping people. In this role, you’ll be the go-to resource for members seeking guidance on their benefit options. Your focus will be delivering clear answers, resolving concerns, and creating a positive experience from the first conversation to final enrollment.
Success in this position comes from a service-driven mindset, strong communication skills, and the ability to confidently explain information in a simple, relatable way.
What You’ll Be Doing
Handle inbound and outbound calls with members who’ve requested information
Schedule virtual appointments and conduct online presentations
Explain benefit options clearly and professionally
Complete applications and maintain accurate documentation
Perform follow-ups and quality checks to ensure smooth processing
Participate in training sessions and leadership develo...