Manager Global Knowledge Base

About the Manager, Knowledge Management role:

Clarios is seeking to transform our business to provide enhanced customer experience, promote customer loyalty and growth, and unlock new service-based businesses from traditional OE and Aftermarket to the consumer.

As part of the enterprise Customer Experience (CX) Program, the Knowledge Management Leader is a cornerstone role responsible for transforming Clarios’ knowledge ecosystem into a strategic, AI-enabled, value-generating capability. This leader owns the strategy and execution of the Global Knowledge Base (GKB) - elevating it from a content repository into a globally connected, data-driven platform that enhances customer experience, enables regional growth, and unlocks new monetizable data products.

This role operates as a global CX leader, orchestrating regions, functions, and technology partners to ensure knowledge, data, and insight flow seamlessly across marke...