Manager of Data and AI at TELUS
TELUS • toronto, Canada
Role Description
Lead transformation at TELUS as the Manager of Data & AI Transformations. Drive innovative solutions leveraging Agentic AI to enhance customer intelligence.
In this leadership role, you will spearhead the SMB Business Intelligence team, directly influencing customer experience and revenue growth. Collaborate with stakeholders across Planning, Marketing, and Sales to deliver on the Agentic AI roadmap while nurturing a skilled team of engineers and analysts. Balance strategic oversight with hands-on technical guidance to drive impactful results.
Key Responsibilities:
• Design automated Business Customer Profile processes using AI technologies
• Build and lead an engaged, high-performing team through coaching
• Deliver key customer initiatives aligned with the Agentic AI vision
• Foster internal collaboration on data and tools with key departments
• Mentor team members in data engineering and analysis
Requirements:
• 5+ years in data and analytics roles
• 3+ ...
In this leadership role, you will spearhead the SMB Business Intelligence team, directly influencing customer experience and revenue growth. Collaborate with stakeholders across Planning, Marketing, and Sales to deliver on the Agentic AI roadmap while nurturing a skilled team of engineers and analysts. Balance strategic oversight with hands-on technical guidance to drive impactful results.
Key Responsibilities:
• Design automated Business Customer Profile processes using AI technologies
• Build and lead an engaged, high-performing team through coaching
• Deliver key customer initiatives aligned with the Agentic AI vision
• Foster internal collaboration on data and tools with key departments
• Mentor team members in data engineering and analysis
Requirements:
• 5+ years in data and analytics roles
• 3+ ...