Manager of Omni-Channel Strategy at BMO

Bank of Montreal • toronto, Canada

Location toronto, on
Job Type Full-time
Posted June 04, 2026

Role Description

Lead the transformation of customer communication at BMO by managing omni-channel campaign strategies. Utilize your data analysis and storytelling skills to drive revenue growth.
As a Manager in the bank’s omni-channel customer communication team, you will deliver insights on marketing programs to enhance customer engagement and optimize revenue. You will work closely with marketing groups, business partners, and data analytics professionals. Your focus on building effective customer conversations is vital for our strategic vision.
Key Responsibilities:
• Provide analytical insights to develop revenue-driving strategies
• Conduct optimization analysis for marketing programs
• Deliver reports analyzing program effectiveness
• Develop automated dashboards for business supports
• Collaborate with teams to enhance customer communication
Requirements:
• 5+ years in data and analytics roles
• Strong knowledge of SAS, SQL, or Python
• Experience with Tableau o...

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