Manager of Retail Sales at the Aquarium
Vancouver Aquarium • vancouver, Canada
Role Description
Join the Aquarium as the Manager of Retail Sales, focusing on leading a dedicated team to enhance customer experience and drive store profitability. This engaging role combines direct involvement with sales associates and strategy development.
Reporting directly to the Merchandising Head, you will take charge of store operations, mentoring a team of 15-30 sales associates. Your commitment to customer service and operational excellence will ensure the store meets its sales goals consistently.
Key Responsibilities:
• Drive sales performance through coaching and feedback
• Support sales floor coverage during busy periods
• Cultivate open communication among team members
• Ensure superior customer service and problem resolution
• Set and track sales performance metrics
Requirements:
• At least 5 years of retail management experience
• Educational background in marketing beneficial
• Demonstrated leadership and hiring capabilities
• Strong math and commun...
Reporting directly to the Merchandising Head, you will take charge of store operations, mentoring a team of 15-30 sales associates. Your commitment to customer service and operational excellence will ensure the store meets its sales goals consistently.
Key Responsibilities:
• Drive sales performance through coaching and feedback
• Support sales floor coverage during busy periods
• Cultivate open communication among team members
• Ensure superior customer service and problem resolution
• Set and track sales performance metrics
Requirements:
• At least 5 years of retail management experience
• Educational background in marketing beneficial
• Demonstrated leadership and hiring capabilities
• Strong math and commun...