Manager & Team Lead, Client Onboarding & Service
CIBC • Toronto, Canada
Role Description
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC, please visit CIBC.com (https://www.cibc.com/en/about-cibc.html)
**What You’ll Be Doing**
As the Manager and Team Lead, Client Onboarding & Service you will be accountable for providing leadership and guidance to analysts to enable delivery of seamless value-added solutions, ongoing client support and onboarding. You will lead a regional pool of analysts, who will act as extensions of the relationship team to provide solutions and ongoing support on client inquiries, as well as ensuring clients experience a professional onboarding, while maintaining eff...
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC, please visit CIBC.com (https://www.cibc.com/en/about-cibc.html)
**What You’ll Be Doing**
As the Manager and Team Lead, Client Onboarding & Service you will be accountable for providing leadership and guidance to analysts to enable delivery of seamless value-added solutions, ongoing client support and onboarding. You will lead a regional pool of analysts, who will act as extensions of the relationship team to provide solutions and ongoing support on client inquiries, as well as ensuring clients experience a professional onboarding, while maintaining eff...