Manual QA Engineer

Job Title: Manual QA Engineer Location: Monterrey, Nuevo León, Mexico Work Setup: Hybrid (2–3 days onsite) Contract: Direct with client Other Benefits Contract direct with client Paid in USD, from USA Paid Holidays 12 PTO/year Job Description: We are seeking a Manual QA Engineer to take ownership of product quality across our SaaS platform. This role goes beyond traditional testing — you’ll work at the intersection of QA, customer experience, and AI to ensure the product truly serves its users. What You’ll Do • User-Centric QA: Partner with Support to analyze tickets and bug reports, translate feedback into structured test scenarios, and collaborate with Marketing to align product experience with user expectations. • AI-Assisted Testing: Use AI tools to accelerate test case generation, exploratory testing, bug triage, and documentation. Identify opportunities to integrate AI into QA workflows. • Core QA Responsibilities: Review requirements and acceptance criteria, design and execute m...