Marmot Basin Jasper AB Snow School Sales Desk Coordinator
The Fairmont Jasper Park Lodge • municipality of jasper, Canada
Role Description
Overview
Location: Marmot Basin, Jasper, Alberta
Position Type: Seasonal | Full-time
Reports to: Snow Sports School Assistant Director, Director of Skiing
The Snow School Sales Desk Coordinator is the frontline representative for the Snow Sports School Desk and Central Reservations Desk at Marmot Basin. This dual-role position involves assisting guests with lesson bookings, lift ticket and rental package inquiries, resolving booking issues, processing payments, and providing high-quality customer service both in person and via phone or email. This role requires a deep understanding of all lesson products, internal booking software (RTP), and guest services procedures. The coordinator will be responsible for all staff working on either the Snow School sales desk or the Central Reservations desk, they will work with accounting to ensure all Snow School points of sales are balanced and fulfilled throughout th...