Medical Claims Clerk

People Corporation • Ottawa, Canada

Location Ottawa, Ontario
Job Type Full-time
Posted March 13, 2026

Role Description

Job Description

We are seeking a Medical Claims Clerk to join our Coughlin team in Ottawa.

The Claims Clerk is required to process group plan member health claims by applying established policies and procedures, respond to written, electronic, or in-person inquires related to claims, benefits payable, and general group plan policies, and perform other related administrative duties.

The Medical Claims Clerk will:

  • Responding to clients, members, or other external contacts in a prompt, efficient, and courteous manner at all times.
  • Preparing correspondence using company standard templates for members, carriers, or clients.
  • Providing accurate and timely information/assistance to members and clients concerning coverage, processing and paying claims, and benefits parameters.
  • Informing the manager of any issues which arise out of the course of daily work.
  • Liaising with medical prof...

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