Member Engagement Representative

Position Summary

We are seeking a customer-focused and service-oriented Member Services Representative to serve as the primary point of contact for members and providers. This role is responsible for delivering exceptional customer service, providing education and guidance regarding healthcare benefits and services, resolving inquiries and concerns, and supporting member retention and engagement initiatives.

The ideal candidate will have experience in a call center or healthcare environment, strong communication skills, and a passion for helping customers navigate healthcare-related matters.

Equal Opportunity Employer / Disabled / Protected Veterans

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For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are...