Member Experience Associate at Movati Guelph
Movati Athletic (Group) Inc • Remote, Canada
Role Description
Become a Member Experience Associate at Movati Athletic in Guelph, Ontario, and contribute to creating a welcoming, comfortable, and healthy club atmosphere. This full-time role focuses on outstanding customer service and member engagement.
You will actively manage member concerns, promote essential services, and ensure a clean and safe environment. This position is ideal for individuals who thrive on multi-tasking in a dynamic setting committed to being North America's premier fitness brand. Strong skills in customer engagement and problem resolution are essential.
Key Responsibilities:
• Efficiently resolve member issues and elevate serious concerns
• Deliver exceptional service in retail operational areas
• Maintain cleanliness and safety throughout the club
• Keep knowledge of all programs and services current
• Handle all sales transactions with precision
Requirements:
• High School Diploma or equivalent experience preferred
• 1+ years in customer ser...
You will actively manage member concerns, promote essential services, and ensure a clean and safe environment. This position is ideal for individuals who thrive on multi-tasking in a dynamic setting committed to being North America's premier fitness brand. Strong skills in customer engagement and problem resolution are essential.
Key Responsibilities:
• Efficiently resolve member issues and elevate serious concerns
• Deliver exceptional service in retail operational areas
• Maintain cleanliness and safety throughout the club
• Keep knowledge of all programs and services current
• Handle all sales transactions with precision
Requirements:
• High School Diploma or equivalent experience preferred
• 1+ years in customer ser...